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Amdocs is revolutionizing the way our customers do business. Our industry leading and award winning CRM, Billing, Self-Service, Ordering, Service Fulfillment, Mediation, and Content Revenue Management products, combined with our consulting and implementation services, offer a new approach. We enable the world’s leading services companies to build stronger, more profitable, customer relationships. jNetX is part of the Product Enablers Group of Amdocs, developing Convergent Service Platform and its associated tools, components and methodologies address the full telecom service lifecycle, from development and testing to provisioning and management.

 

Our mission:

We enable the world’s leading services companies to build stronger, more profitable customer relationships

 

We fulfill our mission through the following strategy:

  • Focusing on key market segments, currently top-tier telecommunication service providers; broadband, cable and satellite companies; and financial services providers
  • Leading the evolution to integrated customer management
  • Offering software products and services backed by a deep knowledge of our customers’ business
  • Comprehensively addressing our customers’ needs for solutions across lines of business, applications functionality and services lifecycle
 

 Our Values

Values represent the heartfelt beliefs and principles that prescribe the company’s character, and guide day-to-day behavior. Values assist us in achieving strategic goals by providing guidance for the way we behave as we conduct business and interact with others.

Amdocs has declared six company values. We chose these values because, working together, they best outline the characteristics of the kind of company we want to be. They are:

  • Customer-centered – We are fully committed to true customer satisfaction and success, which leads to long-lasting partnerships.
  • CollaborationEach of us has individual strengths and weaknesses. By acting together in synergy, we contribute as a whole to our common goal.
  • Efficiency & EffectivenessWe strive to maintain a lean organization, lowering the total cost of ownership and providing real value to our customers.
  • ExcellenceWe continuously strive for excellence by “raising the bar” and delivering the very best to our customers.
  • CareWe are a people oriented business. We genuinely care for each other.
  • Growth – New sales are the lifeline of our company, ensuring longevity and prosperity for all stakeholders
 

 

We intend to embrace the values and lead the changes. Our vision is that over time, the impact of our values on how we do things around here will be felt in every corner of Amdocs, and across our entire industry.